GDPR Privacy Policy
Last updated: June 19, 2026
This Privacy Policy describes how Skelvorad ("we", "us", or "our") collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection legislation. By using our platform at skelvorad.com, you acknowledge the practices described in this document.
1. Data Controller
Skelvorad acts as the data controller for personal data collected through this platform. If you have questions about how your data is processed, you may contact us at:
- Email: info@skelvorad.com
- Phone: +380444952960
- Address: Marshala Rybalka St, 10/8, Kyiv, Ukraine, 02000
2. Scope of This Policy
This policy applies to all individuals whose personal data is processed by Skelvorad, including visitors to our website, registered users, webinar participants, and individuals who contact us through any communication channel. It covers personal data collected directly from you, automatically through your use of the platform, or from third parties where applicable.
3. Personal Data We Collect
3.1 Data You Provide Directly
- Full name and contact details (email address, phone number)
- Account registration credentials
- Professional information such as job title or organization
- Payment and billing information where applicable
- Communications you send to us, including support requests and feedback
- Content you submit during webinars, including questions and poll responses
3.2 Data Collected Automatically
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, time spent on pages, and clickstream data
- Webinar attendance records and engagement metrics
- Cookies and similar tracking technologies
3.3 Data Received from Third Parties
- Authentication data when you use third-party login services
- Payment verification data from payment processors
- Analytics data from integrated service providers
4. Legal Bases for Processing
We process your personal data only where a lawful basis exists under Article 6 of the GDPR. The applicable legal bases are:
| Processing Purpose | Legal Basis |
|---|---|
| Providing access to the platform and webinars | Performance of a contract (Art. 6(1)(b)) |
| Processing payments and issuing invoices | Performance of a contract (Art. 6(1)(b)) |
| Sending transactional communications | Performance of a contract (Art. 6(1)(b)) |
| Complying with legal obligations | Legal obligation (Art. 6(1)(c)) |
| Sending marketing communications | Consent (Art. 6(1)(a)) |
| Platform security and fraud prevention | Legitimate interests (Art. 6(1)(f)) |
| Improving platform performance and features | Legitimate interests (Art. 6(1)(f)) |
| Analytics and audience measurement | Legitimate interests (Art. 6(1)(f)) |
5. How We Use Your Personal Data
We use collected personal data for the following purposes:
- Creating and managing your user account
- Registering you for and delivering live and recorded webinars
- Processing payments and managing subscriptions
- Sending confirmation emails, reminders, and session updates
- Providing customer support and responding to inquiries
- Enabling interactive features such as live chat, Q&A, and polls
- Monitoring and improving platform security
- Analyzing usage patterns to improve content and user experience
- Sending promotional communications where you have provided consent
- Fulfilling legal and regulatory obligations
6. Cookies and Tracking Technologies
6.1 Types of Cookies Used
- Strictly necessary cookies: Required for the platform to function correctly, including session management and authentication.
- Performance cookies: Collect anonymized data about how users interact with the platform to help us improve functionality.
- Functional cookies: Remember your preferences and settings to personalize your experience.
- Marketing cookies: Used to deliver relevant content and measure the effectiveness of communications, only where consent is given.
6.2 Managing Cookies
You may manage or withdraw cookie consent at any time through your browser settings or our cookie preference center. Please note that disabling strictly necessary cookies may affect the functionality of the platform.
7. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with the following categories of recipients:
- Service providers and processors: Third parties who assist in delivering our services, including hosting providers, payment processors, email delivery services, and analytics platforms. All processors are bound by data processing agreements consistent with GDPR requirements.
- Business partners: Where you register for co-hosted events, your registration details may be shared with the co-organizing party, and this will be disclosed at the point of registration.
- Legal authorities: We may disclose personal data where required by law, court order, or regulatory authority.
- Successors in business: In the event of a merger, acquisition, or transfer of assets, personal data may be transferred as part of that transaction, subject to equivalent data protection commitments.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area ("EEA"). Where such transfers occur, we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions recognizing equivalent data protection standards
- Binding Corporate Rules where applicable
You may request details of the specific safeguards applied to any international transfer by contacting us at info@skelvorad.com.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and registration data | Duration of account plus 2 years after closure |
| Webinar attendance and participation records | 3 years from the date of the event |
| Payment and billing records | 7 years for tax and accounting compliance |
| Support and communication records | 2 years from the date of last interaction |
| Marketing consent records | Until consent is withdrawn plus 1 year |
| Technical and security logs | 12 months from collection |
After the applicable retention period, data is securely deleted or anonymized.
10. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights with respect to your personal data:
- Right of access (Art. 15): You may request a copy of the personal data we hold about you and information about how it is processed.
- Right to rectification (Art. 16): You may request correction of inaccurate or incomplete personal data.
- Right to erasure (Art. 17): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies.
- Right to restriction of processing (Art. 18): You may request that we limit the processing of your data in certain circumstances.
- Right to data portability (Art. 20): Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, commonly used, machine-readable format.
- Right to object (Art. 21): You may object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent (Art. 7(3)): Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
- Right not to be subject to automated decision-making (Art. 22): You have the right not to be subject to decisions based solely on automated processing that produce significant legal or similarly significant effects.
To exercise any of these rights, please contact us at info@skelvorad.com. We will respond within 30 days of receiving your request. We may need to verify your identity before processing certain requests.
11. Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. You may contact the data protection authority in your country of residence, place of work, or the location of the alleged infringement. A list of supervisory authorities is available on the European Data Protection Board website.
12. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
- Encryption of data in transit using TLS protocols
- Encryption of sensitive data at rest
- Access controls and role-based permissions for internal systems
- Regular security assessments and vulnerability testing
- Staff training on data protection and information security
- Incident response procedures for data breaches
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with our obligations under Articles 33 and 34 of the GDPR.
13. Children's Privacy
Our platform is not directed at individuals under the age of 16. We do not knowingly collect personal data from children under this age without verifiable parental or guardian consent. If we become aware that personal data has been collected from a child under 16 without appropriate consent, we will take steps to delete that data promptly. If you believe we have inadvertently collected such data, please contact us at info@skelvorad.com.
14. Third-Party Links
Our platform may contain links to third-party websites, services, or resources. This Privacy Policy applies solely to data processed by Skelvorad. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal data.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you by email or by displaying a prominent notice on the platform prior to the changes taking effect. The date at the top of this document indicates when the policy was last revised. Continued use of the platform after the effective date of any update constitutes your acknowledgment of the revised policy.
16. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data processing practices, please contact us:
- Email: info@skelvorad.com
- Phone: +380444952960
- Postal address: Marshala Rybalka St, 10/8, Kyiv, Ukraine, 02000
- Website: skelvorad.com